The Complicated Dance of Doctors and Drug Representatives

For many years now, pharmaceutical companies have relied on drug representatives to persuade doctors to prescribe their products. Why? Because it worked. In 2007 there were 102,000 drug reps in the fi...

Need to hire a practice manager? Look for the three “Cs”.

If the thought of hiring a practice manager makes you anxious, your reaction is perfectly reasonable. Your practice manager is an incredibly important person in your life. You will not only spend significant amounts of time working with that person, you will trust him or her with the financial under...

Purchasing Medical Supplies and Services

Depending on the nature of your specialty, a large amount of supplies may be consumed by your medical practice. These items range from tongue depressors and table paper, to medications such as lidocaine and Penicillin for IM injection. Then there are the special purchases such as the flu vaccine, te...

Developing Medical Office Protocols

As you get started, and as you reassess your progress and results, you’re going to want to have standardized protocols for many of the activities in your medical office. These can be bound together and serve as the core of your employee manual which is useful for your new employees, and I beli...

Improve Outcomes in Private Medical Practice

It’s all about “outcomes” these days. I’m referring to all the initiatives to measure and compare the clinical care we provide against the results. Much of medicine can be measured with datapoints, but because medicine is as much an art as a science, in my opinion, these new ...

Critical Office Staff

Every doctor in private practice knows how important their Practice Manager is to the overall business vitality of their medical practice, but I’d argue that maybe the next most important person you hire is your receptionist. Your patients may love you but if they are not warmly and profession...

Improving The Management of Your Accounts

Although knowing what your gross accounts receivable balance is important to you because you would like to try to figure on what money might be expected, this is not a report to use to bring more money into the practice. Instead, every good billing software program should be able to produce what i t...